Let me first start out by saying that as the new Social Media Coordinator for PuroClean Nashville, I am beyond blessed to be working for such an amazing company, one that truly values it’s employees. It is a rare thing it seems to find a job doing what you love with people who make you feel appreciated. On my first day in the company, Kelli Smith, the Owner/ President of PuroClean Nashville, took special care to tote me around the office proudly introducing me to everyone and explaining my new role in the company. After doing some research on the “Paramedics of Property Damage” and my new dynamite boss, I wanted to do some bragging. Not only does the PuroClean Nashville office have an amazing staff of employees–the kind of people you form life long relationships with–and an amazing couple running it–Kelli Smith, as mentioned above, and her husband Larry Smith–but they are the NUMBER ONE Franchise out of over 200 within the PuroClean company!
Since settling into the restoration field, Kelli Smith has blown competitors out of the water by setting new records with her sales team across all borders. Her team of highly trained and skilled individuals are ready for anything and are an invaluable asset to her tremendous amount of success. Her first year in business, Kelli Smith raised the bar in the restoration industry by setting the standard for exceptional emergency property damage service. Winning her first ‘Rising Star’ Award in 2011 at the Annual Property Restoration Business Conference, an award presented to the owner with the highest sales in their first twelve months of business, Ms. Smith has gone on to receive the following awards: 2011 President’s Circle of Achievement, 2011 Rainmaker Award, 2012 President’s Circle of Achievement, 2012 Hot Shot Award, 2012 Rainmaker Award, 2013 President’s Circle of Achievement Award, 2013 PuroClean Network Leadership Council Award, and the 2013 PuroClean Navigator Award.
It is plain to see that Ms. Smith has not taken her role as one of the owners of the PuroClean franchise with any attitude other than one of determination and motivation; to be the best of the best and give her customers quality dependable service they can trust!
Straight from the PuroClean website…
“Kelli Smith comes to PuroClean with a Real Estate background and an infectious personality. With 13 years as a broker in the Real Estate industry with new home construction and the sales of renovated and older homes, Kelli was no stranger to the customer service industry. She took her knowledge of construction and applied it to the restoration industry and a new career was born. Her love to serve the community and her passion to want to please her clients was the perfect combination to build this amazing company. Kelli holds IICRC certifications in fire, water, mold and bio hazard and is a State of Tennessee Certified CE Instructor for insurance agents continuing education classes. With her and the talents of her staff and team members they continue to make a mark and add value to this growing community every day.”
As the year 2014 is quickly coming to an end, I am excited to be part of such a vastly talented team and I cannot wait to see what bars we raise next.
—Olivia Forrester, Site Author/ Social Media Coordinator